Effective Date: 12/12/2025
1. Introduction
Japan Europe Trading ("JET", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Messaging API services. Implementation and technical management of these services are provided by ManyMangoes Pty Ltd.
2. Information We Collect
2.1 Information You Provide
- Account registration information (name, email, company details)
- API authentication credentials and access tokens
- Message content and metadata transmitted through our API
- Support communications and feedback
2.2 Automatically Collected Information
- API usage logs and performance metrics
- IP addresses and device information
- Timestamps and request/response data
- Error logs and debugging information
3. How We Use Your Information
- Provide and maintain our Messaging API services
- Process and deliver messages through our platform
- Monitor API performance and system health
- Provide technical support and customer service
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations and enforce our terms
- Improve our services and develop new features
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With ManyMangoes Pty Ltd and other trusted partners who assist in providing our services
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication mechanisms
- Secure API endpoints and rate limiting
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Message data may be retained for up to 90 days for operational purposes, unless longer retention is required by law or for legitimate business purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Japan Europe Trading
Technical Implementation: ManyMangoes Pty Ltd
Email: privacy@japaneuropetrading.com